Updated on: April 20, 2025
Effective: May 20, 2025
This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you use our products and services, such as when you visit our website (including but not limited to ropetai.com , collectively referred to as our "Website"), use our mobile applications (including but not limited to Apps, collectively referred to as our "Applications"), and when you have non-public interactions with us (such as by opening a help/feedback ticket) (collectively referred to as our "Services"). It also describes our practices for collecting, using, maintaining, protecting, and disclosing this information.
This Privacy Policy has been incorporated into and is subject to the Terms of Service of our products and services that you use. Certain ropet products and services may provide separate Privacy Policies. For any conflict between this policy and these separate Privacy Policies, you understand that the latter will prevail, and any content not specifically covered is subject to this Privacy Policy.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will handle it. If you do not agree with our policies and practices, your choice is not to use our services. By accessing or using our services, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our services after we make changes is considered acceptance of these changes. We encourage you to review the Privacy Policy regularly for updates.
We may collect information about you directly from you, automatically through your use of our services, or from third parties. In this Privacy Policy, certain information we collect from you is referred to as "personal information" or "personal data". Personal information or personal data is information that can identify you, or information that we can associate with you, such as your name, email address, credit card number, and shipping address.
Depending on the service you choose, you may provide us with the following types of information:
Account info. When you create a ropet account, you may provide us with information including your username, email address (or phone number, depending on country), password, or other information used for account verification. You may choose to provide us with additional information such as gender, photo, and other information that may appear on your profile page.
Contact Information. When you place an order with ropet or contact our Client Server, you may provide us with your contact information, including your name, alias, email address, shipping address, billing address and telephone number.
Payment Information. When you place an order with Ropet or conduct a financial transaction through the use of our Services (such as receiving a return refund), you may provide us with your payment information, such as your bank account, credit card number or debit card number.
Photos and videos. ropet does not automatically collect your photos or videos without your consent and affirmative action. When you enable photo or video features (such as Live Photos), request Client Server, or provide feedback to us, you may choose to provide/upload your photos, videos, or other content to us, including textual content related to it, and we may collect and store such content. If such content contains information about others, you should obtain any required or appropriate consent from those persons and inform them of this Privacy Policy before uploading such content to ropet.
When you contact us, we may collect information about your communication with us, including your contact information and the time, subject, and content of the communication.
Device information and network information. In order to control your IoT product through our application, your IoT product must be connected to a Wi-Fi network and associated with your ropet account. To achieve these purposes, we need to collect your device information, such as serial number (SN) and device ID, Device ID symbols (such as MAC address/IMEI/Android ID/IDFA/Open UDID), and your network information, such as Wi-Fi list information, Wi-Fi SSID, Wi-Fi password, Bluetooth information, IP address, and Mac address. Rest assured that your Wi-Fi password is only stored locally on your robot device and app and will not be uploaded to Ropet's Cloud as a Service.
Location services. We will ask for your geographic location information to obtain the name of the WiFi or hotspot your mobile device is using for binding your ropet and mobile applications.
When you browse and interact with our services, we may use cookies and other similar automatic data collection technologies (such as pixels, etc.) to collect certain information about your device, browsing behavior, and patterns, including log data, such as the Internet Protocol ("IP") address of your computer or other mobile device, browser type, browser version, the pages you visit our application, the time and date you visit, the time you spend on these pages, and other statistical information.
We will conduct strict security checks on the SDK or other similar applications and require our partners to take strict measures to protect your personal information. In order to meet new service requirements and business function adjustment needs, we may adjust the third-party code and SDK accessed from time to time. We will update this SDK list in a timely manner when the third-party code and SDK change.
OkHttp & Retrofit (network requests)
Collect information: Device ID (IMEI/Android ID), Network Status, IP Address, Request Log
Purpose of use: API communication, server level data interaction
Apply for permission: Network access
Data retention period: Automatically deleted 30 days after the service interaction is completed
Glide (image loading)
Collect information: Local storage image cache
Purpose of use: Image resource loading and cache management
Apply for permission: Storage permissions (WRITE_EXTERNAL_STORAGE)
ZXing (QR code scanning)
Collecting information: QR code images taken by the camera
Purpose of use: To achieve the function of scanning codes
Apply for permission: Camera permission (CAMERA)
Special note: Image data is processed in real-time and is not stored locally or uploaded to the server
Tencent Bugly (Crash Analysis)
Collect information: device model, system version, crash log, running process
Purpose of use: Application stability monitoring and fault repair
Data Sharing: Tencent Cloud as a Service (Domestic)
Privacy Policy link: https://privacy.qq.com
MMKV (Local Storage)
Collect information: user configuration preference data
Storage method: Local encrypted storage, no network transmission involved
| Item | SDK name | Affiliated institutions | Function type | Collect information | Purpose of use | Privacy Policy Link |
|---|---|---|---|---|---|---|
| 1 | OkHttp | Square | Network communication | Device ID, network log | API requests | https://squareup.com/legal |
| 2 | Tencent Bugly | Tencent | Operations and maintenance services | Crash logs, device information | Stability analysis | https://privacy.qq.com |
| 3 | ZXing | Image recognition | Camera image (not stored) | QR code scanning | https://policies.google.com |
The purpose of collecting personal information is to provide our services to you and to ensure our compliance with applicable laws, regulations and other regulatory requirements. This includes:
Operate and provide the functionality of our services, verify and manage ropet user accounts, provide you with the products or services you request from us, and process and deliver entries and rewards related to promotional activities that we may provide to you from time to time. We will process your personal data in accordance with this Privacy Policy and any preferences you express through ropet products, applications, and other types of services.
Analyze the information you provide to us in order to provide you with customized content that interests you.
To understand and analyze usage trends and preferences, improve our services, and develop new products, services, features, and features.
To contact you for administrative and information purposes, including Client Server. For example, to notify you of changes to our services or any products or services we offer through it.
Detect, prevent, and respond to fraud, abuse, security risks, and technical issues that may harm our users, us, or the public.
We may also use such personal information as necessary to protect our rights and those of others, including by enforcing our terms and conditions, for any other purpose we disclose to you when we collect your information or with your consent.
Comply with applicable laws, such as those related to online user account registration.
If you are located in the European Economic Area, we will only use your information if we have a valid legal basis, including:
You have consented to the use of your information, such as to send you marketing communications.
We need to use your information to enter into or perform a contract with you, such as delivering ropet products, providing mapping services, or providing you with customer support and other after-sales services.
We need to use your information to comply with legal obligations, such as complying with court orders, subpoenas, or warrants.
We or third parties have a legitimate interest in using your information. In particular, we have a legitimate interest in using your information to understand and improve our services, and to monitor and prevent fraud. We will only rely on our own or third-party legitimate interests to process your information when these interests are not superseded by your rights and interests.
We may also use your information to send direct marketing, such as communications related to the products and services we offer, including updates on promotions and events. If you are an individual or consumer, we will only send you direct marketing with your consent or as permitted by applicable law. You can send an unsubscribe request or withdraw your consent at any time.
We may use the information we collect from you to enable us to show ads to our advertisers' target audiences. Even if we do not disclose your personal information for these purposes without your consent, advertisers may believe that you meet their targeting criteria if you click on or otherwise interact with the ad.
We may share personal information that we collect or that you provide with third parties (as described below) as described in this Privacy Policy to provide or improve our products or services, including at your request. This includes:
Sharing that you actively choose or request. With your consent or at your request, we will share your personal information with specific third parties designated by you within the scope of your consent/request.
Sharing within our group. In order to successfully conduct business operations and provide you with all the features of our products or services, where permitted by law, we may from time to time share your personal information with our parent company, affiliates and subsidiaries worldwide, which is necessary to provide you with our products and services.
Shared with third-party service providers and business partners. We work with third-party service providers to provide us with payment facilitation, shipping and delivery, application development, traffic monitoring or analysis, electronic messaging, data storage, and other services. We require these service providers to only use or disclose the information they process on our behalf as necessary to perform services on our behalf or to comply with legal requirements.
Except as described in this Privacy Policy or disclosed to you at the time of collection, we will not disclose information collected through our services to third parties:
Any information that you voluntarily choose to make publicly available by uploading it to a publicly accessible site or venue through the use of our Services, or that you otherwise choose to make publicly available, will be available to anyone with access to that content, including other users.
We may retain and disclose your information if required by law or if we believe in good faith that such action is necessary to comply with applicable law, to respond to a court order, judicial or other government subpoena, warrant or enforceable request, or to enforce or apply our Terms of Service and other types of policies and agreements to which you agree to be bound.
We may also disclose information about you that we believe in good faith is necessary to disclose, if it is appropriate or necessary to (i) take preventive measures, (ii) protect ourselves or others from fraud, abuse, illegal use, or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of our products and services and any facilities or equipment used to provide our products and services, or (v) protect our property or other legal rights (including but not limited to enforcing our agreements), or the rights, property, or safety of others.
Information about our users, including information you provide and any information collected through our services, may be disclosed and communicated to the acquirer, successor or assignee as part of any merger, acquisition, debt financing, asset sale or similar transaction, or in bankruptcy, liquidation or similar proceedings, where information held by ropet about our service users is one of the transferred business assets.
We may provide certain aggregated, de-identified, or non-identified information about users of our products and services to third parties for various purposes, including (i) to comply with various reporting obligations; (ii) for commercial or marketing purposes; (iii) for product safety analysis; or (iv) to help these parties understand our users' interests, habits, and usage patterns regarding certain programs, content, services, advertisements, promotions, and/or features of our products and services.
By default, we will not transfer your personal information to any company, organization, or individual unless we obtain your affirmative consent. However, in the event of a merger, divestiture, reorganization, reorganization, dissolution, or other sale or transfer of some or all of Ropet's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, we may transfer your data to a buyer or other successor, where personal information held by Ropet about our service users is one of the transferred assets. In any such transfer of information, your personal information will continue to be subject to this Privacy Policy unless and until the policy is changed, we will notify you within a reasonable and timely time.
The information we collect from you may be processed in other countries/regions where we have facilities, and may be stored, transferred to, and processed in these countries/regions. These countries may be outside your country of residence and may have different data protection laws from your country.
For European Union/European Economic Area users
The European Commission has decided that certain countries/regions provide sufficient levels of protection. We rely on the Commission's decision on transfers; or
For some of these transfers, we have provided appropriate safeguards, such as standard contractual clauses in accordance with Article 46 of the GDPR.
The GDPR provides consumers (residents of the European Union/European Economic Area) with specific rights regarding their personal information. This section describes your GDPR rights. To exercise any of these rights, you can contact us using the details provided in the "Contact Information" section below.
Access to personal information - You have the right to obtain confirmation from us that we are processing your personal information and, if so, you may have the right to request access to your personal information.
Correction of personal information - You have the right to request that we correct inaccurate personal information about you and, depending on the purpose of the processing, you may have the right to request completion of incomplete personal information .
Cancel Account - You have the right to request us to delete your ROPET account. You can log in to the APP and click "Personal Homepage" - "Settings" - "Cancel Account", after which we will stop providing you with products or services and delete your personal information, unless otherwise provided by laws and regulations.
Objection to processing - You have the right to object to our processing of your personal information for reasons relevant to your particular situation, and we may be required to stop processing some or all of your personal information.
Oppose direct marketing - You have the right to object to the processing of personal information for direct marketing purposes. If you do not wish to receive any such newsletters, marketing or promotional materials from us, please follow the unsubscribe instructions provided in the email we send you. Otherwise, you will still continue to receive service-related messages related to the products and services you purchased (unless we indicate otherwise).
Object to decisions based solely on automated processing - You have the right not to be bound by decisions based solely on automated processing that has a significant legal impact on you.
Data Portability - You have the right to receive a copy of the personal information you provide to us in a structured, commonly used and machine-readable format, and you have the right to request unimpeded transfer of that personal information to another entity.
Withdrawal of consent - You have the right to withdraw the consent you have provided to us, provided that we only rely on your consent to process your personal information. You can provide us with your consent again at any time in the future. Please note that withdrawal will not affect data processing based on previous consent.
Right to complain - If you are not satisfied with our response to your request or how we manage your personal information, you have the right to lodge a complaint with the applicable supervisory authority or other supervisory authority. A list of European Union/European Economic Area data protection authorities and more information can be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
We encourage you to contact us first via support@ropetai.com so that we have the opportunity to address your concerns directly.
CPRA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CPRA rights. To exercise any of these rights, you may contact us using the details provided in the "Contact Information" section below.
You have the right to request that the Company disclose to you certain information about our collection and use of your personal information in the past 12 months.
Once we receive and confirm your verifiable consumer request, we will disclose to you:
Categories of personal information we collect about you.
Categories of sources from which we collect personal information about you.
We collect or share this personal information for business or commercial purposes.
Categories of third parties with whom we share this personal information.
Specific personal information we collect about you (also known as a data portability request).
If we disclose your personal information for commercial purposes, we will determine the categories of personal information received by each category of recipients.
You have the right to request the company to delete any personal information we collect and retain from you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and instruct our service providers to delete) your personal information from our records, unless there are exceptional circumstances.
California consumers have the right to choose to opt out of the sale of consumer personal information. ropet does not sell your personal data to third parties. However, under CPRA, certain personal information sharing necessary to provide you with Personalized Ads may be considered a "sale", even if there is no monetary transaction, such as our use of cookies and other similar automatic data collection technologies (such as pixels). You can learn more about how to opt out of such Personalized Ads through our Cookie Policy.
Please note that if you are 16 years of age or older, you have the right to instruct us not to sell your personal information at any time (the "opt-out").
We will not discriminate against you for exercising any CPRA rights. Unless permitted by CPRA, we will not:
Refuse to provide you with goods or services.
Charge you different prices or rates for similar goods or services, including by giving discounts or other benefits, or imposing fines.
To provide you with similar goods or services of different levels or qualities.
It implies that you may receive different prices or rates, or different levels or qualities of similar goods or services for similar goods or services.
California's "Light Up" law (Civil Code Section 1798.83) allows users of our websites, applications, other products, services, and platforms (if they are California residents) to request certain information about personal information we disclose to third parties for their direct marketing purposes.
Third party services
Our services may include features or links to websites and services provided by third parties. Any information you choose to provide on third-party websites or services, or any information collected by such third-party websites or services in other ways, is directly collected by the operators of these services and is subject to their privacy and security policies (if any), even if accessed through our services.
We are not responsible for the content, privacy, and security practices and policies of third-party websites or services linked to or accessed through our services. If you choose to use such third-party services, please be sure to review the Privacy Policy of these websites and their "Terms of Service" or similar terms before conducting any business or uploading any information.
Data retention and security
We will retain your personal data only as long as necessary for the purposes of this Privacy Policy, including any communication with us, including for compliance with our legal obligations, dispute resolution, information security purposes, and to enforce our legal rights, terms, and policies.
We have implemented measures to prevent accidental loss and unauthorized access, use, alteration and disclosure of your personal information. When you enter, submit or access your personal information, we implement various security measures to maintain the security of your personal information. For example, where possible, we use encryption to transmit and store data. We also further restrict access to this data through access control and confidentiality commitments.
The security of your information also depends on you. If we provide you (or you choose to) with a password to access certain parts of our Services, you are responsible for keeping that password confidential. We ask that you do not share your password with anyone. We urge you to be careful when providing information in public areas of the Services, such as message boards. Information you share in public areas may be viewed by any user of the Services.
Unfortunately, transmission of information over the Internet is not completely secure. While we make every effort to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained in the Services.
Children's privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16 years of age. If you are under 16 years of age, please do not use or provide any information on this website/app. If we become aware that personal information from a child under 16 years of age has been collected or received without verifying parental consent, we will delete that information. If you believe we may have any information from or about a child under 16 years of age, please contact us at support@ropetai.com .
Changes to Our Privacy Policy
If we make material changes to the way we handle users' personal information, we will notify you by email (to the email address specified in your account), or by notice on the homepage of the website or the homepage of the application. The last revision date of this Privacy Policy is indicated at the top of the page. It is your responsibility to ensure that we have the latest valid and serviceable email address for you, and to regularly visit our services and this Privacy Policy to check for any changes.
Contact information
If you wish to contact us, or have any questions or complaints about this Privacy Policy and our privacy practices, please contact us at the following contact details:
E-mail address: support@ropetai.com
更新于：2025 年 4 月 20 日
生效于：2025 年 5 月 20 日
ropet（“公司”或“我们”）尊重您的隐私，并致力于通过遵守本隐私政策（本“隐私政策”）来保护您的隐私。
本隐私政策描述了我们可能从您那里收集的信息类型，或者您在使用我们的产品和服务时可能向我们提供的信息类型，例如您访问我们的网站（包括但不限于 ropetai.com ，统称为我们的“网站”），使用我们的移动应用程序（包括但不限于App ，统称为我们的“应用程序”）以及您与我们进行非公开互动时（例如，通过打开帮助/反馈工单）（统称为我们的“服务”）。它还说明了我们收集、使用、维护、保护和披露这些信息的做法。
本隐私政策已纳入并受您使用的我们产品和服务的使用条款的约束。某些 ropet 产品和服务可能提供单独的隐私政策。对于本政策与这些单独的隐私政策之间的任何冲突，您理解后者将优先适用，而未特别涵盖的任何内容均受本隐私政策的约束。
请仔细阅读本隐私政策，以了解我们关于您的信息的政策和做法以及我们将如何处理它。如果您不同意我们的政策和做法，您的选择是不使用我们的服务。通过访问或使用我们的服务，您同意本隐私政策。本隐私政策可能会不时更改。我们做出更改后您继续使用我们的服务即视为接受这些更改。我们鼓励您定期查看隐私政策以获取更新。
我们可能直接从您那里、通过您使用我们的服务自动收集或从第三方收集关于您的信息。在本隐私政策中，我们从您那里收集的某些信息被称为“个人信息”或“个人数据”。个人信息或个人数据是可以识别您的信息，或者我们可以与您相关联的信息，例如您的姓名、电子邮件地址、信用卡号码和送货地址。
根据您选择的服务，您可能向我们提供以下类型的信息：
账户信息。当您创建 ropet 账户时，您可能向我们提供包括您的用户名、电子邮件地址（或电话号码，取决于所在国家/地区）、密码或其他用于账户验证的信息。您可能选择向我们提供其他信息 - 如性别、照片和其他可能显示在您的个人资料页面上的信息。
联系信息。当您向 ropet 下订单或联系我们的客户服务时，您可能向我们提供您的联系信息，包括您的姓名、别名、电子邮件地址、送货地址、账单地址和电话号码。
支付信息。当您向 ropet 下订单或通过使用我们的服务进行金融交易（例如接收退货退款）时，您可能向我们提供您的支付信息，例如您的银行账户、信用卡号码或借记卡号码。
照片和视频。ropet 不会在未经您同意和肯定操作的情况下自动收集您的照片或视频。当您启用照片或视频功能（例如 Live Photos）、请求客户服务或向我们提供反馈时，您可能选择向我们提供/上传您的照片、视频或其他内容，包括与之相关的文本内容，我们可能会收集和存储此类内容。如果此类内容包含关于他人的信息，您应在向 ropet 上传此类内容之前，从这些人员那里获得任何所需或适当的同意，并告知他们本隐私政策。
当您与我们联系时，我们可能会收集有关您与我们通信的信息，包括您的联系信息以及通信的时间、主题和内容。
设备信息和网络信息。为了通过我们的应用程序控制您的物联网产品，您的物联网产品必须连接到 Wi-Fi 网络并与您的 ropet 账户相关联。为了实现这些目的，我们需要收集您的设备信息，例如序列号（SN）和设备 ID、设备标识符（例如 MAC 地址/IMEI/Android ID/IDFA/Open UDID）以及您的网络信息，例如 Wi-Fi 列表信息、Wi-Fi SSID、Wi-Fi 密码、蓝牙信息、IP 地址和 Mac 地址。请放心，您的 Wi-Fi 密码仅存储在您的机器人设备和 APP 本地，不会上传到 ropet 的云服务器。
定位服务。我们会询问您的地理位置信息，以用于获取您移动设备正在使用的WiFi或热点的名称，用于您ropet和移动应用的绑定。
当您浏览和与我们的服务进行交互时，我们可能会使用 Cookie 和其他类似的自动数据收集技术（例如像素等）来收集有关您的设备、浏览行为和模式的某些信息，包括日志数据，例如您的计算机或其他移动设备的互联网协议（“IP”）地址、浏览器类型、浏览器版本、您访问我们应用的页面、您访问的时间和日期、您在这些页面上花费的时间以及其他统计信息。
我们会对 SDK 或其他类似的应用程序进行严格的安全检测，并要求合作伙伴采取严格的措施来保护您的个人信息。为满足新的服务需求及业务功能调整需要，我们可能不时会对接入的第三方代码、SDK 进行调整，我们将在第三方代码、SDK 发生变化时适时更新本 SDK 列表。
OkHttp & Retrofit（网络请求）
收集信息：设备标识符（IMEI/Android ID）、网络状态、IP地址、请求日志
使用目的：实现API通信、服务端数据交互
申请权限：网络访问权限
数据保存期限：服务交互完成后30天自动删除
Glide（图片加载）
收集信息：本地存储图片缓存
使用目的：图片资源加载与缓存管理
申请权限：存储权限（WRITE_EXTERNAL_STORAGE）
ZXing（二维码扫描）
收集信息：相机拍摄的二维码图像
使用目的：实现扫码功能
申请权限：相机权限（CAMERA）
特别说明：图像数据即时处理，不存储本地或上传服务器
腾讯Bugly（崩溃分析）
收集信息：设备型号、系统版本、崩溃日志、运行进程
使用目的：应用稳定性监控与故障修复
数据共享：腾讯云服务器（境内）
隐私政策链接：https://privacy.qq.com
MMKV（本地存储）
收集信息：用户配置偏好数据
存储方式：本地加密存储，不涉及网络传输
| Item | SDK名称 | 所属机构 | 功能类型 | 收集信息 | 使用目的 | 隐私政策链接 |
|---|---|---|---|---|---|---|
| 1 | OkHttp | Square | 网络通信 | 设备标识符、网络日志 | API请求 | https://squareup.com/legal |
| 2 | 腾讯Bugly | 腾讯 | 运维服务 | 崩溃日志、设备信息 | 稳定性分析 | https://privacy.qq.com |
| 3 | ZXing | 图像识别 | 相机画面（不存储） | 二维码扫描 | https://policies.google.com |
收集个人信息的目的是为您提供我们的服务，并确保我们遵守适用的法律、法规和其他监管要求。这包括：
运营并提供我们服务的功能，验证和管理 ropet 用户账户，为您提供您向我们请求的产品或服务，并处理和交付与我们可能不时向您提供的促销活动相关的参赛作品和奖励。我们将根据本隐私政策和您通过 ropet 产品、应用程序和其他类型服务表达的任何偏好处理您的个人数据。
分析您向我们提供的信息，以便为您提供您感兴趣的定制内容。
了解和分析使用趋势和偏好，改进我们的服务，并开发新的产品、服务、功能和特性。
为了行政和信息目的与您联系，包括客户服务。例如，通知您我们服务的更改或我们通过其提供的任何产品或服务。
检测、预防和应对可能损害我们的用户、我们或公众的欺诈、滥用、安全风险和技术问题。
我们也可能会在保护我们和其他人的权利（包括通过执行我们的条款和条件）需要时，出于我们在收集您的信息时向您披露的任何其他目的或者根据您的同意，使用此等个人信息。
遵守适用法律，例如与在线用户账户注册相关的法律。
如果您位于欧洲经济区，只有在我们有有效的法律依据时，我们才会使用您的信息，包括：
您已同意使用您的信息，例如向您发送营销通信。
我们需要使用您的信息来与您签订或履行合同，例如交付 ropet 产品、提供地图服务或为您提供客户支持和其他售后服务。
我们需要使用您的信息来遵守法律义务，例如遵守法院命令、传票或授权令。
我们或第三方在使用您的信息方面有合法利益。特别是，我们有合法利益使用您的信息来理解和改进我们的服务，并监测和预防欺诈。只有当这些利益未被您的权利和利益所取代时，我们才会依赖我们自己或第三方的合法利益来处理您的信息。
我们还可能使用您的信息发送直接营销，例如与我们提供的产品和服务相关的通信，包括促销和活动的更新。如果您是个人或消费者，我们只会在您同意或适用法律允许的情况下向您发送直接营销。您可以随时发送取消订阅请求或撤回您的同意。
我们可能会使用我们从您那里收集的信息，使我们能够向我们的广告商的目标受众展示广告。即使我们在未经您同意的情况下不会出于这些目的披露您的个人信息，但如果您点击或以其他方式与广告互动，广告商可能会认为您符合其目标标准。
我们可能会按照本隐私政策中所述与第三方（如下所述）共享我们收集或您提供的个人信息，以提供或改进我们的产品或服务，包括根据您的要求提供产品或服务。这包括：
您主动选择或请求的共享。在您的同意或根据您的请求下，我们将在您同意/请求的范围内与您指定的特定第三方共享您的个人信息。
在我们集团内共享。为了成功开展业务运营，并为您提供我们产品或服务的所有功能，在法律允许的情况下，我们可能会不时向我们在全球的母公司、关联公司和子公司共享您的个人信息，这对于为您提供我们的产品和服务是必要的。
与第三方服务提供商和业务合作伙伴共享。我们与第三方服务提供商合作，为我们提供支付便利、运输和交付、应用程序开发、流量监测或分析、电子消息传递、数据存储和其他服务。我们要求这些服务提供商仅在代表我们执行服务或遵守法律要求所必需的情况下使用或披露他们代表我们处理的信息。
除本隐私政策中所述或在收集信息时向您披露的情况外，我们不会将通过我们的服务收集的信息披露给第三方：
您自愿选择通过使用我们的服务将其上传到公开访问的站点或场所而使其公开可用的任何信息，或者您以其他方式选择公开的任何信息，将对任何能够访问该内容的人可用，包括其他用户。
如果法律要求或我们真诚地认为这样的行动是遵守适用法律所必需的，以响应法院命令、司法或其他政府传票、授权令或可执行的请求，或者是执行或应用我们的使用条款和您同意受其约束的其他类型的政策和协议所必需的，我们可能会保留并披露您的信息。
我们也可能披露我们真诚地认为需要披露地您的信息，如果它是适当或是必要的，以（i）采取预防责任的措施，（ii）保护我们自己或他人免受欺诈、滥用、非法使用或活动的影响，（iii）调查和为我们自己辩护免受任何第三方的索赔或指控，（iv）保护我们产品和服务的安全性或完整性以及用于提供我们产品和服务的任何设施或设备，或（v）保护我们的财产或其他合法权利（包括但不限于执行我们的协议），或他人的权利、财产或安全。
关于我们用户的信息，包括您提供的信息和通过我们的服务收集的任何信息，可能会作为任何合并、收购、债务融资、资产出售或类似交易的一部分，或在破产、清算或类似程序中，披露并传达给收购方、继任者或受让人，其中 ropet 持有的关于我们服务用户的信息是转让的业务资产之一。
我们可能会将有关我们产品和服务用户的某些汇总、去标识化或非标识化信息提供给第三方用于各种目的，包括（i）遵守各种报告义务；（ii）用于商业或营销目的；（iii）产品安全分析；或（iv）帮助这些方了解我们用户对某些程序、内容、服务、广告、促销和/或我们产品和服务的功能的兴趣、习惯和使用模式。
默认情况下，除非获得您的明确同意，我们不会将您的个人信息转移给任何公司、组织或个人。但是，如果发生合并、剥离、重组、改组、解散或 ropet 的部分或全部资产的其他出售或转让，无论是作为持续经营还是作为破产、清算或类似程序的一部分，我们可能会将您的数据转移给买方或其他继任者，其中 ropet 持有的关于我们服务用户的个人信息是转让的资产之一。在任何此类信息转移中，您的个人信息将继续受本隐私政策的约束，除非并直到对政策进行更改，我们将在合理及时的时间内通知您。
我们从您那里收集的信息可能会在我们拥有设施的其他国家/地区进行处理，并且可能会存储、转移到并在这些国家/地区进行处理。这些国家可能在您的居住国之外，并且可能具有与您的国家不同的数据保护法律。
对于欧盟/欧洲经济区用户
欧洲委员会已经决定某些国家/地区提供了足够水平的保护。我们依赖委员会关于转移的决定；或者
对于其中一些转移，我们提供了适当的保障措施，例如根据 GDPR 第 46 条的标准合同条款。
GDPR 为消费者（欧盟/欧洲经济区居民）提供了关于其个人信息的特定权利。本节描述了您的 GDPR 权利。要行使这些权利中的任何一项，您可以使用以下“联系信息”部分中提供的详细信息与我们联系。
访问个人信息 - 您有权从我们这里获得确认，确认我们是否处理您的个人信息，如果是，您可能有权请求访问您的个人信息。
更正个人信息 - 您有权要求我们更正与您有关的不准确的个人信息，并且根据处理的目的，您可能有权要求完成不完整的个人信息。
注销账户 - 您有权要求我们删除您的 ropet 账户。您可以登录 APP 并点击“个人主页”-“设置”-“注销账户”，之后我们将停止为您提供产品或服务并删除您的个人信息，除非法律法规另有规定。
反对处理 - 基于与您的特定情况相关的理由，您有权反对我们对您的个人信息的处理，并且我们可能被要求不再处理您的部分或全部个人信息。
反对直接营销 - 您有权反对为直接营销目的处理个人信息。如果您不想从我们这里收到任何此类新闻通讯、营销或促销材料，请按照我们发送的电子邮件中提供的取消订阅说明操作。否则您仍将继续收到与您购买的产品和服务相关的服务相关消息（除非我们另有说明）。
反对仅基于自动化处理的决策 - 您有权不受到仅基于对您有重大法律影响的自动化处理的决策的约束。
数据可移植性 - 您有权以结构化、常用和机器可读的格式接收您提供给我们的个人信息的副本，并且您有权要求将该个人信息无阻碍地转移到另一个实体。
撤回同意 - 您有权撤回您向我们提供的同意，前提是我们仅依赖您的同意来处理您的个人信息。您可以在以后的任何时候再次向我们提供您的同意。请注意，撤回不会影响基于先前同意的数据处理。
投诉权利 - 如果您对我们对您的请求的响应或我们如何管理您的个人信息不满意，您有权向适用的监管机构或其他监管机构提出投诉。欧盟/欧洲经济区数据保护机构的列表和更多信息可以在这里找到：http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm 。
我们鼓励您首先通过 support@ropetai.com与我们联系，以便我们有机会直接解决您的问题。
CPRA 为消费者（加利福尼亚州居民）提供了关于其个人信息的特定权利。本节描述了您的 CPRA 权利。要行使这些权利中的任何一项，您可以使用以下“联系信息”部分中提供的详细信息与我们联系。
您有权要求公司向您披露有关我们在过去 12 个月内收集和使用您的个人信息的某些信息。
一旦我们收到并确认您的可验证消费者请求，我们将向您披露：
我们收集的关于您的个人信息的类别。
我们收集关于您的个人信息的来源类别。
我们收集或共享该个人信息的业务或商业目的。
我们与之共享该个人信息的第三方类别。
我们收集的关于您的特定个人信息（也称为数据可移植性请求）。
如果我们出于商业目的披露您的个人信息，我们将确定每个类别接收者获得的个人信息类别。
您有权要求公司删除我们从您那里收集并保留的任何个人信息，但有某些例外情况。一旦我们收到并确认您的可验证消费者请求，我们将删除（并指示我们的服务提供商删除）我们记录中的您的个人信息，除非存在例外情况。
加利福尼亚州的消费者有权选择退出消费者个人信息的销售。ropet 不会将您的个人数据出售给第三方。然而，根据 CPRA ，为向您提供个性化广告而必要的某些个人信息共享可能被视为“销售”，即使没有金钱交易，例如我们使用 Cookie 和其他类似的自动数据收集技术（例如像素等）。您可以通过我们的 Cookie 政策了解更多关于如何选择退出此类个性化广告的信息 。
请注意，如果您年满 16 岁或以上，您有权随时指示我们不要出售您的个人信息（“选择退出权”）。
我们不会因为您行使任何 CPRA 权利而对您进行歧视。除非 CPRA 允许，否则我们不会：
拒绝为您提供商品或服务。
对类似商品或服务向您收取不同的价格或费率，包括通过给予折扣或其他优惠，或施加罚款。
为您提供不同水平或质量的类似商品或服务。
暗示您可能会因类似商品或服务而收到不同的价格或费率，或不同水平或质量的类似商品或服务。
加利福尼亚州的 “照亮之光” 法律（《民法典》第 1798.83 条）允许我们的网站、应用程序、其他产品、服务和平台的用户（如果是加利福尼亚州居民）要求获取有关我们为第三方直接营销目的向其披露个人信息的某些信息。
第三方服务
我们的服务可能包含第三方提供的网站和服务的功能或链接。您在第三方网站或服务上选择提供的任何信息，或此类第三方网站或服务以其他方式收集的任何信息，均由这些服务的运营商直接收集，并受这些运营商的隐私和安全政策（如果有）的约束，即使是通过我们的服务访问的。
我们不对通过我们的服务提供链接或访问的第三方网站或服务的内容、隐私和安全实践及政策负责。如果您选择使用此类第三方服务，请在进行任何业务或上传任何信息之前，务必查看这些网站的隐私政策以及它们的 “使用条款” 或类似条款。
数据保留和安全
我们将仅在本隐私政策目的所需的时间内保留您的个人数据，包括与我们的任何通信，包括为了遵守我们的法律义务、解决争议、出于信息安全目的以及执行我们的法律权利、条款和政策而保留个人数据。
我们已经实施了旨在防止您的个人信息意外丢失和未经授权的访问、使用、更改和披露的措施。当您输入、提交或访问您的个人信息时，我们实施了各种安全措施来维护您个人信息的安全。例如，在可能的情况下，我们使用加密来传输和存储数据。我们还通过访问控制和保密承诺进一步限制对这些数据的访问。
您信息的安全也取决于您。如果我们为您（或您自己选择）提供了访问我们服务某些部分的密码，您有责任对该密码保密。我们要求您不要与任何人分享您的密码。我们敦促您在服务的公共区域（如留言板）提供信息时要小心。您在公共区域分享的信息可能会被服务的任何用户查看。
不幸的是，通过互联网传输信息并非完全安全。尽管我们尽力保护您的个人信息，但我们不能保证传输到我们服务的您的个人信息的安全性。任何个人信息的传输均由您自行承担风险。我们不对服务中包含的任何隐私设置或安全措施的规避负责。
儿童隐私
我们的服务并非针对 16 岁以下的儿童。我们不会故意收集 16 岁以下儿童的个人信息。如果您未满 16 岁，请不要在本网站 / 应用程序上使用或提供任何信息。如果我们得知在未核实父母同意的情况下收集或收到了 16 岁以下儿童的个人信息，我们将删除该信息。如果您认为我们可能有任何来自或关于 16 岁以下儿童的信息，请通过 support@ropetai.com 与我们联系。
我们隐私政策的变更
如果我们对处理用户个人信息的方式进行重大变更，我们将通过电子邮件通知您（发送到您账户中指定的电子邮件地址），或通过网站主页上的通知或应用程序的首页通知。本隐私政策的最后修订日期在页面顶部标明。您有责任确保我们为您拥有最新的有效和可送达的电子邮件地址，并定期访问我们的服务和本隐私政策以查看是否有任何变更。
联系信息
如果您希望与我们联系，或者对本隐私政策和我们的隐私实践有任何疑问或投诉，请通过以下联系详情与我们联系：
电子邮件地址：support@ropetai.com